Work/Performance Marketing·Case 1·2024 — Ongoing
Client
Astra Honda Motor

Motoring a breakthrough performance.

How a Performance Max rebuild — paired with first-party signal classification — took AHM's digital acquisition from steady to exponential.

Cover plate — AHM digital program2025
1
+346%
Increase in lead rate
−63%
Lower cost per lead
23×
Return on ad spend
Sector
Automotive · Motorcycles
Region
Indonesia (national)
Engagement
Retainer · 14 months & counting
Team size
7 — 1 strategist, 3 performance, 1 analyst, 2 creative
Stack
Google Ads, PMax, GA4, BigQuery, Salesforce CRM
Awards
Mixx 2024 — Gold (Performance), Google Premier Partner of the Year
The challenge

Steady
wasn’t
good enough.

AHM is the undisputed leader in Indonesian motorcycles. Continued growth depends on a robust new-customer acquisition engine — and that engine is now overwhelmingly digital.

They were already running digital. The brief was not "start something new"; it was "go from steady to exponential." Three things were in the way:

  • 01

    Scale

    How to significantly increase the volume of incoming leads without breaking the sales pipeline downstream.

  • 02

    Quality

    Ensure increased volume converted, rather than just generating empty traffic and tying up the dealer network.

  • 03

    Efficiency

    Dramatically improve return on ad spend (ROAS) by lowering Cost Per Lead (CPL) — turning the spend into a sustainable habit, not a quarter-end push.

The approach

AI on top.
First-party
underneath.

Our strategy combined advanced tools with AHM's unique customer data. We shifted to Google's Performance Max to use AI across Google's entire ad network — Search, YouTube, Discover, Display, Gmail — ensuring we reached customers wherever they were.

We then taught PMax exactly what a high-quality lead looked like by feeding it persona-based signals and first-party data from AHM's CRM and website. This intelligent signal classification let us target with precision — and stopped the algorithm from wasting impressions on cold, low-intent users.

Finally, we used Google's Performance Planner to forecast results and optimize the budget on a monthly rhythm, ensuring every investment was smart and efficient — and every reforecast was defensible.

01

PMax-first media mix

AI-managed bidding across all Google surfaces. No more channel-by-channel babysitting.

02

First-party signal layer

CRM + site behaviour piped into PMax as audience signals. The algorithm now hunts the right shape of user.

03

Persona-based creative

Six audience personas, three creative variants per persona — refreshed every six weeks.

04

Forecast-driven budget

Performance Planner output → monthly budget reforecast → quarterly sign-off. Predictable.

The numbers

The receipts.

01
+346%

Increase in lead rate

High-quality, intent-classified leads vs. 2023 baseline.

02
−63%

Lower cost per lead

Across the full digital funnel — paid search and paid social blended.

03
23×

Return on ad spend

Calculated against attributed showroom visits and conversion-to-sale.

The implementation of this integrated strategy delivered transformative and immediate results, shattering previous benchmarks and setting a new standard for digital customer acquisition at AHM.
AH
CMO
Astra Honda Motor
What stayed

Past the
numbers.

What we built that Astra Honda Motor still uses today — independent of the active media spend.

  1. 01A 90-day plan that's now in its fifth iteration — same five slides, evolving numbers.
  2. 02A first-party signal pipeline that's now feeding two adjacent paid programs.
  3. 03A persona-based creative library of 72 variants, refreshed quarterly.
  4. 04A weekly performance cadence that fits in one meeting, not five.
Selected artefacts
01 · Persona signals
01
02 · Creative variant set
02
03 · Forecast dashboard
03
04 · Weekly readout
04
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